Frequently Asked Questions

Shopping

How much will shipping cost?


We use flat-rate shipping costs so you don't have to worry about being surprised with a hefty charge when you checkout! The more you buy, the cheaper the shipping. Our standard shipping costs are: $8 for orders under $10 $6 for orders $10-$50 $4 for orders $50-$100 $2 for orders $00-$150 FREE SHIPPING on orders $150 or more! Rush and International shipping are available for an extra cost.




How soon will my order arrive?


Orders will arrive 5-7 business days from the order placement date. If you need your order sooner, you can select our rush shipping option for an additional fee and you'll get your items within 3 business days! International shipping will take 2-5 weeks for delivery.




I'm new to this and I'm not sure what props are best for me. Can you help?


We have experts at our store who would be happy to steer you in the right direction. First, we'll assess your skill level and gauge your interests. Then we'll talk through all of the options and weigh pros and cons with you. You can give us a call or send us a message by clicking here!




I don't see what I'm looking for. Can I make a special order?


Yes, we'd love to help you find what you need! Send us a message with details about what you are looking for and we'll get back to with availability and pricing asap!




What is the Champaign-Urbana Delivery option?


Our business is currently based out of the Champaign-Urbana, IL area. If the address you would like your order sent to is in Champaign, Urbana, or Savoy, IL then you may select this option for delivery. We will hand deliver the items to the selected address instead of shipping the item through the USPS, saving time and money for both you and Hybrid Performance Arts!




My country is not listed as a shipping option. Can you still ship to me?


Yes. Please email satina@hybridperformancearts.com or use the contact link to send your order details to Hybrid Performance Arts. Once received, we will review the order and send you an invoice including the actual shipping cost and delivery date estimate. If you'd like to proceed with the order, you will need to follow the Paypal payment instructions included in the email to complete the order.





Other Questions

Can you teach me these performance arts?


Yes! Hybrid Performance Arts offers private lessons for hula-hooping, juggling, fan spinning, poi spinning, magic, and more. Currently all lessons are held online due to COVID-19. Normally, in person lessons are held at the Community Center for the Arts (C4A) in Urbana, IL. If you're interested in learning something new, contact us to schedule your first lesson!




Do you have performers for hire?


Yes, both of the shop's owners are professional entertainers for hire. You can find out more info about them by visiting their websites at www.satinaentertains.com and www.michaelmoxie.com. They also have an extensive network of performers they work with and regularly book out. If they can't provide what you are looking for, they know someone who can!